Q. How much is the shipping cost?


The shipping costs are as followed:

Posters and patent prints

Economy shipping via the mail - 6.50 USD on the first item and free on every next.

Expedited shipping via TNT - 29.90 on the first item and free on every next. 

T shirts

Economy shipping via the mail - 7.50 USD on the first item and 1 USD on every next.

Expedited shipping via TNT - 29.90 on the first item and 1 USD on every next.

Canvases

Economy shipping via the mail - 11.50 USD on the first item and 5 USD on every next.

Expedited shipping via TNT - 34.90 on the first item and 5 USD on every next.

Canvases sets

Economy shipping via the mail - 16.50 USD on the first item and 10 USD on every next.

Expedited shipping via TNT - 39.90 on the first item and 10 USD on every next.


Q. What are the payment methods?

Currently accepted payment methods

- with your credit or debit card via myPos terminal
- Paypal

Q. Is it safe to use my credit or debit card online?
Yes, it is. We do not see or keep your debit or credit card information.


Q. How long the shipping takes?
Usually it takes about 2 weeks to USA and Canada.
7-10 days to European countries and 2-3 weeks to the rеst of the world.

Q. Can I track my order?
Yes, you can. We provide tracking number for every package that we ship. You can track it on the website of your national postal operator, if available.

Q. I am local, can I pick up my order?
No, we are only online store and don't work as a physical retail one. Thank you for understanding.

Q. I want to return my item, what shall I do?
We do not accept returns. Except for damaged goods. Please contact us in case you received damaged package.

Q. I want to exchange my item, what do I do?
We can exchange your item if you send it back to us - unworn and unwashed. You will have to pay for the shipping again.

Q. How long does it take to process my order?
Our turn around time is 1-2 business days.

Q. I have received a damaged item, what shall I do?
Please, contact us.

Q. I have received a wrong item, what shall I do?
Please, contact us.

Q. Do I have to pay shipping to return my item?
We do require the customer to pay return shipping unless we sent wrong or damaged item.

Q. I was notified of an out of stock, what can I do?
Please contact us by email at info@patentprints.net

Q. I was notified my payment didn't go through, what happened?
Please, contact Paypal for more information.

Q. How can I get assistance?
Please contact us by email at info@patentprints.net . We will be happy to assist you.